The Generative AI Dilemma in Knowledge-Intensive Teams

Summary

AMR multilevel theory paper on what happens when GenAI becomes a substitute for teammates as a source of task-relevant information, advice and feedback: AI-proficient members come to see AI resources as functionally equivalent to colleagues' and shift their knowledge-seeking to the machine, and as this substitution accumulates the team's collaboration network stops producing the emergent states that make teams effective. The management-theory counterpart to the Nature finding that AI-using scientists interact 22% less with each other.

Contribution

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Method

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Relevance to RISE

Surfaced by the 2026-08-29 literature sweep as a medium-priority candidate for the RISE knowledge base (angle: IS / management discourse on GenAI research). Verified against: Crossref publisher record opened 2026-08-29 (title, 2 authors, AMR, published 2026-07-17); abstract read from the AOM listing

Critique / open questions

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Key quotes

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