Navigating Generative Artificial Intelligence Promises and Perils for Knowledge and Creative Work

Summary

The editorial observes that generative AI is rapidly becoming a viable productivity and innovation tool across sectors, performing tasks that traditionally required human judgment and creativity, and is thereby transforming knowledge and creative work. The authors also flag that GenAI raises concerns that could reshape the landscape of such work. They conduct an in-depth examination of both the opportunities and challenges presented by GenAI for future IS research.

Contribution

Provides an IS-research-oriented agenda by examining both the promises and the perils of GenAI for knowledge and creative work and identifying directions for future IS research.

Method

Editorial; conceptual review of opportunities and challenges, without empirical study.

Relevance to RISE

Promises-and-perils synthesis specifically for knowledge and creative work — a category that includes academic scholarship. Useful for the duality framing several RISE projects struggle with (productivity gains vs. quality risks).

Critique / open questions

Editorial without empirical evaluation; the abstract does not specify a systematic review protocol, so the breadth and selection of "opportunities and challenges" are not transparent.